Welcome to Lylabeauty.store. These Terms & Conditions govern your access to and use of our website, products, services, and online store. By visiting our website, placing an order, or purchasing any product from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Please read these terms carefully before using our website or purchasing any product.
1. About Our Store
[Store Name] is an online beauty and skincare store serving customers in the United Arab Emirates.
Our product range may include beauty and skincare devices such as:
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Facial massagers
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Face lifting and massage devices
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Scalp massagers
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Hair and facial hair removal devices
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LED light therapy face masks
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Skin cleansing devices
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Facial rollers and electronic beauty tools
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Personal skincare and beauty devices
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Other beauty, wellness, and skincare accessories
Product availability may change from time to time, and we reserve the right to add, remove, or modify products offered through our website.
2. Acceptance of Terms
By accessing or using our website, you confirm that:
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You are legally capable of entering into a purchase agreement.
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The information you provide during checkout is accurate and complete.
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You will use our products only for their intended purpose.
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You will follow all applicable product instructions and safety warnings.
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You agree to comply with these Terms & Conditions and applicable laws and regulations.
If you do not agree with these Terms & Conditions, please do not use our website or place an order.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
However, minor differences may occur between product images and the actual product due to:
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Manufacturing variations
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Screen and display settings
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Lighting conditions
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Packaging updates
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Product model updates
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Supplier or manufacturer changes
Such minor differences do not necessarily constitute a product defect.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
4. Beauty & Skincare Device Disclaimer
Our beauty and skincare devices are intended for their stated cosmetic, personal-care, or beauty purposes.
Unless specifically stated otherwise on the relevant product page, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
Product results can vary from person to person. We do not guarantee specific cosmetic or skincare results from the use of any product.
Customers should carefully read the product instructions before use and operate each device according to the manufacturer's recommended instructions.
5. Product Safety
Your safety is important to us.
Before using any beauty or skincare device, customers should carefully review the product instructions, warnings, contraindications, and recommended usage guidelines supplied with the product.
Customers should not use a device:
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In a manner inconsistent with its intended purpose.
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If the device, cable, charger, or other component appears damaged.
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If the product shows signs of overheating, electrical damage, or malfunction.
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In environments or conditions where the manufacturer does not recommend use.
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On broken, irritated, infected, or severely damaged skin unless the product instructions specifically permit it.
For LED masks, facial devices, hair-removal devices, massage devices, and other electronic beauty products, customers should follow the manufacturer's specific instructions and safety recommendations.
If you have a medical condition, are pregnant, take medication that may increase sensitivity to light or skin irritation, have a skin condition, or are uncertain whether a device is appropriate for you, consult a qualified healthcare professional before use.
6. Patch Testing & Skin Sensitivity
Although our products are designed for personal beauty and skincare use, individual skin sensitivity can vary.
Customers should follow the manufacturer's instructions and, where appropriate, perform a small-area test before using a new product or device extensively.
Stop using a product immediately if you experience significant irritation, pain, swelling, burning, an allergic reaction, or other unexpected symptoms and seek appropriate professional advice if necessary.
[Store Name] is not responsible for reactions resulting from improper use, failure to follow instructions, misuse, or use contrary to product warnings.
7. Orders & Order Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted if additional verification is required.
We reserve the right to cancel or decline an order where reasonably necessary, including situations involving:
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Product unavailability
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Incorrect product or pricing information
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Suspected fraudulent or unauthorized transactions
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Incorrect customer information
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Delivery limitations
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Duplicate or unusually large orders
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Technical or system errors
If we cancel an order after payment has been received, any eligible amount paid for the cancelled order will be refunded using the applicable refund method.
8. Pricing
All prices displayed on our website are shown in United Arab Emirates Dirhams (AED) unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, and offers at any time.
A price change will not affect an order that has already been confirmed and accepted, except where a clear pricing or technical error has occurred.
Any applicable delivery charges, fees, or other costs will be displayed during the checkout process where applicable.
9. Promotions & Discount Codes
Promotional offers, discount codes, and special campaigns may be subject to additional terms.
Unless otherwise stated:
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Discount codes cannot be exchanged for cash.
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Only one promotional code may be used per order.
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Promotional codes may have expiry dates.
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Certain products may be excluded from promotions.
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We reserve the right to withdraw or modify promotional offers where permitted.
10. Payment
We aim to provide secure and convenient payment options.
Available payment methods may include the payment methods displayed on our checkout page at the time of purchase.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not knowingly store complete payment card details on our website where payment processing is handled by third-party payment providers.
Payment transactions may be subject to the terms and privacy policies of the applicable payment provider.
11. Shipping & Delivery
We deliver to eligible locations within the United Arab Emirates according to our Shipping & Delivery Policy.
Delivery estimates provided on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Delivery may be affected by:
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Incorrect or incomplete address information
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Customer unavailability
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Public holidays
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Weather conditions
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Courier delays
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High order volumes
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Operational disruptions
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Circumstances beyond our reasonable control
Customers are responsible for providing accurate delivery information during checkout.
For complete information, please review our Shipping & Delivery Policy.
12. Order Tracking
Where tracking is available, customers may use our Track Your Order service to check the status of their shipment.
Tracking information is generally provided by the applicable courier or delivery service. Delays in tracking updates may occur and are not necessarily an indication that the shipment has been lost.
13. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are subject to our Return & Refund Policy and any applicable product-specific conditions.
Because certain beauty and personal-care products may involve hygiene considerations, some products may not be eligible for return after opening or use.
Electronic beauty devices may also be subject to specific return, inspection, warranty, or defect procedures.
Customers should review our Return & Refund Policy before making a purchase.
14. Damaged or Defective Products
If you receive a product that appears damaged, defective, incomplete, or materially different from what you ordered, please contact our customer support team as soon as reasonably possible.
We may request:
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Order number
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Photographs or videos of the product
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Photographs of the packaging
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Description of the issue
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Other information reasonably necessary to assess the claim
Do not attempt to repair, disassemble, modify, or alter an electronic device that you believe is defective unless specifically instructed by the manufacturer or our support team.
Unauthorized modification or repair may affect eligibility for replacement, refund, or warranty support where applicable.
15. Device Warranty
Where a product includes a manufacturer's warranty or store warranty, the applicable warranty period and conditions will be stated on the relevant product page, product documentation, or order information.
A warranty, where applicable, may cover manufacturing defects under normal intended use.
Unless otherwise stated, warranty coverage does not normally extend to damage caused by:
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Accidental damage
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Misuse or improper use
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Water or liquid damage where the device is not designed to be water-resistant
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Unauthorized modification or repair
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Physical damage
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Use of incompatible chargers or accessories
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Failure to follow operating instructions
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Normal cosmetic wear and tear
Warranty terms may vary by product.
16. Proper Use of Electronic Devices
Customers are responsible for using electronic beauty devices according to the instructions provided with the product.
Customers should use only compatible charging equipment and accessories where required.
Do not use a device if it becomes unusually hot, emits smoke, produces an unusual smell, has visible electrical damage, or behaves abnormally.
In such circumstances, discontinue use and contact us or the manufacturer as appropriate.
17. Intellectual Property
All content displayed on our website, including but not limited to:
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Logos
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Brand names
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Product descriptions
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Photographs
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Graphics
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Website design
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Text
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Videos
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Icons
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Marketing materials
may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our website content without prior written permission from the applicable rights holder.
18. Website Use
You agree not to misuse our website or attempt to interfere with its normal operation.
You must not knowingly:
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Introduce malicious software or harmful code.
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Attempt unauthorized access to our systems.
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Interfere with website security.
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Use automated methods to improperly collect website data.
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Submit fraudulent orders.
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Use our website for unlawful purposes.
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Impersonate another person or entity.
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Provide false or misleading information.
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, systems, or legal rights.
19. Third-Party Services & Links
Our website may use or link to third-party services, including payment providers, delivery companies, analytics services, advertising platforms, and other service providers.
Third-party services may operate under their own terms and privacy policies.
[Store Name] is not responsible for the independent policies, content, availability, or practices of third-party websites or services.
20. User Reviews & Content
If our website allows customers to submit reviews, comments, photographs, or other content, you agree that your submission:
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Is truthful and not misleading.
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Does not violate another person's rights.
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Does not contain unlawful, abusive, or harmful material.
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Does not infringe intellectual property rights.
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Does not contain malicious code or spam.
We reserve the right to remove content that violates these requirements or is otherwise inappropriate.
21. Limitation of Liability
To the extent permitted by applicable law, [Store Name] will not be responsible for losses arising from:
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Improper use of products.
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Failure to follow product instructions.
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Unauthorized modification or repair.
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Use of products for purposes for which they were not designed.
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Delays caused by third parties or circumstances beyond our reasonable control.
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Temporary website interruptions or technical issues.
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Incorrect information supplied by the customer.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
22. Force Majeure
We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, government actions, transportation disruptions, public emergencies, telecommunications failures, power outages, labor disruptions, or other events outside our reasonable control.
23. Privacy
Your privacy is important to us.
Information collected through our website may be processed in accordance with our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
24. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, products, services, website functionality, or applicable requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations of the relevant Emirate.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts, subject to applicable UAE laws and regulations.
26. Contact Us
If you have questions about these Terms & Conditions, your order, a product, warranty, returns, or any other matter, please contact our customer support team.
[lylabeauty.store]
Email: support@lylabeauty.store
Phone/WhatsApp: +92 3426433872
Location: United Arab Emirates
We aim to provide clear information, reliable customer support, and a transparent shopping experience for every customer.
© 2026 [Store Name]. All Rights Reserved.